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Frequently Asked Questions

No, you do not need an account to place an order. We do ask for your name and address so that we can process the order as quickly as possible.

With us you can pay an invoice via Credit card, PayPal, Bancontact, SOFORT Banking, bank transfer and Belfius Direct Net.

All orders are sent by EMS. By sending by parcel post with Track & Trace we limit the risk of loss, damage or theft during the transport of your order.

During the checkout you choose the delivery location, based on this the system immediately shows the expected delivery time.

After receiving your order you have 14 days right of return.

You will automatically receive this in your inbox, sometimes in your spam box.

Frequently Asked Questions